Question 1

What is an Organisation on Cobie?

Accepted Answer

An Organisation is a group of people collaborating on projects. For example, a company with people who will use the videos that are made, or an agency that helps create those videos.

Question 2

What is a Cobie user?

Accepted Answer

Cobie users are people with a Cobie account. They can be a Member of an Organisation, but they don't have to be. However, you can only work on a project within the context of an Organisation: either as a Member of the Organisation or upon invitation of an Organisation.

Question 3

What is a project?

Accepted Answer

Projects include everything related to your video project. From briefing, planning, footage, feedback, to the final product: the video(s). Projects are collaborations between users from different Organisations, and everyone has a specific role within a project.

Question 4

What is the difference between Organisation Members and Organisation Admins?

Accepted Answer

Organisation Members can see all projects and can contribute to them.You can add as many Members to your Organisation as you like. Organisation Admins can do everything that Organisation Members can do, but also have the additional authority to manage the Organisation and Organisation Members, such as assigning Seats.

Question 5

What is a Seat?

Accepted Answer

A Seat gives a user more capabilities within Cobie. If a user has a Seat, they can create projects and take on managing roles within projects. Without a Seat, users can only upload and review within projects. You can assign Seats to users within your Organisation, but also to users outside your Organisation (e.g. freelancers).  Each Organisation has 5 Seats by default. If you have a paid subscription, you can add more Seats to your Organisation. Organisation Admins can determine and change which members have a Seat.

Question 6

Can people from outside my Organisation also collaborate on a video project?

Accepted Answer

Users who are not Members of your Organisation (e.g. freelancers) can also be added to your projects. These users always have a contributing role within your project. If you want to give them a managing role, you have to assign them a Seat in your Organisation for the duration of the project.

Question 7

If I invite someone, do they have to pay to collaborate with me?

Accepted Answer

Nope! If you invite someone, they can create a free account and collaborate with you on your projects. However, with a free account, this person can only work with you by invitation, and they can't invite anyone themselves.

Question 8

How many projects can I start?

Accepted Answer

As many as your heart desires! We know that consistent video communication requires a lot of videos. That's why there is no limit to the number of projects you can create. The sky is the limit!

Question 9

How many users can be a Member of my Organisation?

Accepted Answer

There is no limit to the number of Members in an Organisation. So anyone within your organisation can create an account for free! Note that Members need to be assigned to a Seat to create projects and have managing roles in projects. All Organisation Plans come with a standard of 5 Seats. If you have a paid Subscription Plan, you can add more Seats to your Organisation for an additional fee. There is no limit to the amount of Seats you can add to your Organisation.

Question 10

Can I be a Member of multiple Organisations?

Accepted Answer

Definitely! Of course, you want to fulfil your video ambitions in as many places as possible. That is why you can become a member of as many organisations as you like.

Question 11

Does it cost extra to be a Member of multiple Organisations?

Accepted Answer

No, there are no additional costs for being a Member of multiple Organisations. However, in every Organisation where you want to create projects or have a managing role within projects, you'll need to be assigned to a Seat.

Question 12

(Client) How many agencies can I invite?

Accepted Answer

You can invite all the agencies in the world! Everyone you work with can be invited to collaborate via Cobie, so you have all your video productions in one convenient place. Please note: you can only invite people if your organisation is on a paid subscription plan. On a free plan, you can only be invited.

Question 13

(Agency) How many clients can I invite?

Accepted Answer

You can invite as many clients as you'd like! Everyone you work for can be invited to collaborate via Cobie, so you have all your video productions in one convenient place. Please note: you can only invite people if your organisation is on a paid subscription plan. On a free plan, you can only be invited.

FAQ